Airport Kiosk: The Demand keeps on Rising!

Self-service kiosks have popped up in every industry, from hotels to airlines service providers, and customers have shown a great interest in kiosk and have shifted completely towards using it than seeking assistance from sales persons. Talking specifically about the airline industry, passengers increasingly look for more control over their journey, for which industries are turning towards technology to provide them with more active involvement. This phase is marking the relentless rise of the self-service kiosk. 

Kiosk at airport provides the way-finding and flight information services along with allowing travelers to purchase tickets and print boarding pass directly from the kiosk. Observing the growing success and demand of the Kiosk, almost every airline incorporates a check-in kiosk in their operation. With an ability to address ever-increasing congestion, self-service kiosks help in increasing the efficiency and improving the travelling experience.

The advent of new technology such as e-check-in and self-service kiosks allows the processing of a significant number of passengers. This allows a better use of the airport staff resources and reduces the traffic and congestion at the airport significantly. The aesthetically appealing kiosks are packed with the latest features, that allows passengers to quickly and easily check-in for the flights, print bag tags or even purchase additional services from the airline. The airport kiosk also allows to pay for flights, upgrades, meals or other ancillary services.

XIPHIAS self-services kiosk follows a simple process to speed up the processing such as the respond time of a set of regulatory questions on touch screen, passport reading and validation and identity verification. At the end of the process, the airport kiosk issues a receipt as a token of final clearance.