Airport Kiosk: The Demand keeps on Rising!
Self-service kiosks have popped up
in every industry, from hotels to airlines service providers, and customers
have shown a great interest in kiosk and have shifted completely towards using
it than seeking assistance from sales persons. Talking specifically about the airline
industry, passengers increasingly look for more control over their journey, for
which industries are turning towards technology to provide them with more
active involvement. This phase is marking the relentless rise of the
self-service kiosk.
Kiosk at airport provides
the way-finding and flight information services along with allowing travelers
to purchase tickets and print boarding pass directly from the kiosk. Observing
the growing success and demand of the Kiosk, almost every airline incorporates
a check-in kiosk in their operation. With an ability to address ever-increasing
congestion, self-service kiosks help in increasing the efficiency and improving
the travelling experience.
The
advent of new technology such as e-check-in and self-service kiosks allows the
processing of a significant number of passengers. This allows a better use of
the airport staff resources and reduces the traffic and congestion at the
airport significantly. The aesthetically appealing kiosks are packed with the
latest features, that allows passengers to quickly and easily check-in for the flights,
print bag tags or even purchase additional services from the airline. The
airport kiosk also allows to pay for flights, upgrades, meals or other
ancillary services.
XIPHIAS
self-services kiosk follows a simple process to speed up the processing such as
the respond time of a set of regulatory questions on touch screen, passport
reading and validation and identity verification. At the end of the process,
the airport kiosk issues a receipt as a token of final clearance.
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